AI-Powered Chatbot for Customer Support

📌 Project Description:

A smart AI chatbot that assists customers by answering queries, resolving issues, and providing automated support in real-time.

🔹 Key Phases of the Project:

✔ User Authentication & Role Management
🔹 JWT-based authentication for users and admins.
🔹 Role-based access for customers, agents, and admins.

✔ AI Chatbot & NLP Processing
🔹 OpenAI/GPT-4, Dialogflow, or Rasa for NLP-based conversations.
🔹 Pre-trained responses + custom knowledge base.

✔ Live Chat Support with Human Handoff
🔹 If the chatbot fails, hand off to a human agent.
🔹 Admin dashboard for monitoring chat history.

✔ Database & Performance Optimization
🔹 Store chat logs in MongoDB/PostgreSQL.
🔹 Redis caching for frequently asked questions.

✔ Deployment & Security
🔹 Deploy using AWS / Render / Railway.
🔹 Implement end-to-end encryption & data privacy measures.

📂 Project Deliverables:

✅ 📊 Professional PPT – Covers chatbot architecture & NLP.
✅ 📁 Source Code – Fully functional chatbot system (Node.js + React/Vue).

💰 Project Price: ₹8,500/-
A powerful AI chatbot for automating customer support! 🤖✨